Delete your account
You can delete your Accompany account and its data at any time, right here or in the app. Here is how, and what happens to your data.
On this website
Sign in with the mobile number on your account, check that it's the right account, then delete it. It is deleted at once and can't be undone.
Sign in to your account
or
Google works only if you linked a Google account in the app.
Enter the code
Is this your account?
Deleted straight away
- Your profile and photo
- Your Aura and reviews about you
- Your emergency contact and block list
- Your upcoming plans and requests (people in plans you host are told)
Kept for everyone's safety
- Reports and safety records
- Blocks on closed accounts
Your account has an open re-verification notice. Deleting now closes it permanently, and this number can't sign up again.
For your safety, delete within 5 minutes of signing in. After that, sign in again.
No account found
There's no Accompany account with . Nothing was deleted.
Your account is deleted
Your profile and data are gone, and you're signed out. Thank you for being part of Accompany.
Sending the code uses Google reCAPTCHA to stop misuse: Google's Privacy Policy and Terms apply.
In the app
- Open Accompany and go to Profile, then Settings.
- Tap Delete account.
- Confirm with the one-time code we send to your mobile number.
If you are in an activity that is happening right now, you can delete your account as soon as it ends.
No longer have the number?
If you can't get the code, write to support@theaccompany.in with the subject "Delete my account" and the mobile number you signed up with. We check that the request comes from the account's owner, delete the account, and reply within 30 days at the latest.
What is deleted
- Your profile: name, photo, date of birth, gender, area, city, about you and interests.
- Aura scores and reviews about you, your emergency contact, your blocks and your Meet again choices.
- Your upcoming plans: plans you host are cancelled and the people in them are told; you leave the ones you joined.
- Your sign-in, so the account can no longer be used.
What is kept, and for how long
- Group chats are already deleted for everyone when each activity ends.
- Verification videos are deleted within 15 days of upload, whether or not you delete your account.
- Reports and safety records are kept for as long as needed to keep members safe and meet legal obligations. Chat messages attached to a report are deleted after 30 days.
- If an account was closed for breaking the rules, a one-way scrambled form of its mobile number and Google account is kept, only to stop it signing up again.
More in our Privacy policy.